Planet WDAP-C7400 Uživatelský manuál stáhnout pdf (Strana 64)

User Manual of WDAP-C7400

-56-

Appendix B: Troubleshooting

If you found the AP is working improperly or stop responding to you, please read this troubleshooting first before

contacting the dealer for help,. Some problems can be solved by yourself within a very short time.

Scenario Solution

The AP is not responding to

me when I want to access it

by web browser.

a. Please check the connection of the power cord and the

Ethernet cable of this AP. All cords and cables should be

correctly and firmly inserted to the AP.

b. If all LEDs on this AP are off, please check the status of

power adapter, and make sure it is correctly powered.

c. You must use the same IP address section which AP

uses.

d. Are you using MAC or IP address filter? Try to connect

the AP by another computer and see if it works; if not,

please reset the AP to the factory default settings

(pressing ‘reset’ button for over 10 seconds).

e. Set your computer to obtain an IP address automatically

(DHCP), and see if your computer can get an IP

address.

f. If you did a firmware upgrade and this happens, contact

your dealer of purchase for help.

g. If all the solutions above don’t work, contact the dealer

for help.

I can’t get connected to the

Internet.

a. Go to ‘Status’ -> ‘Internet Connection’ menu, and check

Internet connection status.

b. Please be patient, sometimes Internet is just that slow.

c. If you connect a computer to Internet directly before, try

to do that again, and check if you can get connected to

Internet with your computer directly attached to the

device provided by your Internet service provider.

d. Check PPPoE / L2TP / PPTP user ID and password

again.

e. Call your Internet service provide and check if there’s

something wrong with their service.

f. If you just can’t connect to one or more website, but you

can still use other internet services, please check

URL/Keyword filter.

g. Try to reset the AP and try again later.

h. Reset the device provided by your Internet service

provider too.

i. Try to use IP address instead of host name. If you can

1 2 ... 59 60 61 62 63 64 65 66 67 68 69 70 71

Komentáře k této Příručce

Žádné komentáře

Planet WDAP-C7400 Uživatelský manuál Strana 64

Komentáře k této Příručce

Související produkty a manuály pro Směrovače Planet WDAP-C7400